Safety first, right?
When did you switch the car seat from rear-facing to forward-facing? Maybe it was out of sheer convenience at age 1 because you were tired of being unable to stick the pacifier back in your daughter's mouth. Maybe you waited until 1 1/2 years when they demanded some sort of entertainment or else they would howl.
You may or may not know (no judgment here, folks) that they're supposed to be rear-facing until they are literally too tall for their convertible car seats.
One woman and her dear child are paying a steep price for ignoring that advice.